Service Department FAQ

Q: Can we purchase tires at Northtowne Lincoln? A: Yes, we have tires for sale. Whether it's all-season tires, summer tires, or winter tires, or team can help you determine exactly what it is you, and your Lincoln vehicle, need. Plus, since our technicians are trained and certified professionals, we know the perfect sizes and brands for each of our models. . Find out more and schedule service online with us here or give our service department a call at 816-787-1122. Q: Do you offer service and parts specials? A: Yes, we do offer service specials. Check out our service specials page where we offer different specials all year round! Or you can just stop by or give us a call at 816-787-1122! Schedule An Appointment

Q: Can I get an oil change here?

A: Yes, we offer certified oil changes in our Service Department. Schedule your oil change online, or give us a call!

Q: Do you do pickup and delivery service?

A: Yes, we do! We'll pick up your vehicle when it's time for service and drop it off when the work is complete. We'll also lend you a complimentary Lincoln in between-so your time remains distinctly yours. You specify the time and location, and we do everything else. Read more about our pickup and delivery service here. 

Q: Can I get my transmission repaired here?

A: Yes, we offer transmission service and maintenance at our service center. If you're having doubts about its performance and think you could benefit from us taking a look at your transmission, please don't hesitate to contact us.

Q: How often should I check my tire pressure?

A: Most newer vehicles display the sensor read out from the tires to where drivers can check the tire pressure on their dashboard, but if you own an older vehicle it's recommended to check your tires once a month. If you're looking for a quality set of tires, a tire rotation or any other tire service, please contact our service department.

Q: What is the benefit of using OEM parts?

A: We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.

Q: Do you have a body shop at Northtowne Lincoln?

A: Yes, our specialty trained body shop professionals have all the parts, tools, and expertise to repair your vehicle's damage. Let our pros fix it right the first time. View our body shop page to get up-to-date information, including direct contact information. 

Q: Can I bring any vehicle in for service?

A: We service all makes and models, not just the ones we sell! In addition to servicing on-brand vehicles, we also service all non-brands to meet our customer's needs.

Q: Can I get my batteries replaced here?

A: Yes, we do battery service at Northtowne Lincoln. Give us a call at 816-787-1122, or schedule with us online here.

Q: What does it mean to be service certified?

A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.